Shipping and Delivery
At Orval, we are committed to providing you with a seamless shopping experience from the moment you place your order to the time it arrives at your doorstep. We can ship them worldwide. Below, you will find detailed information about our shipping and delivery policies.
Processing Time
| Processing Time | All orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. |
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Shipping Rates & Delivery Estimates
| Location | Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|---|
| United States | Standard Shipping | 5-9 business days | 7.99 USD |
| Other International Countries | Varies by destination | 10-20 business days | 7.99 USD |
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Orval Shop is responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the Orval Shop (tariffs, taxes, etc.).
Damages
Orval is responsible for any products damaged or lost during shipping. If you received your order damaged, please contact us immediately to file a claim. Please save all packaging materials and damaged goods before contacting us, as they may be required for the claims process. We will work to resolve the issue promptly and ensure you receive a replacement or refund.